Due to the high-end, custom nature of our products, all sales are final. However, we offer exchanges or returns for store credit within 1 week of receiving the item. and genuinely want all of our customers to be satisfied with their interaction with us.
Returns and exchanges should be shipped to our Los Angeles location at 3115 Foothill Blvd. Suite M159 La Crescenta, CA 91214
Our commitment is for our customers to be 100% satisfied with their interaction with us. Therefore we will most likely work out any issues that may arise.
We also have a lifetime guarantee for mechanical errors such as broken snaps, zippers, rivets or threads and a Zero Waste Exchange policy for items you wish to exchange beyond the initial exchange window.